These terms govern your use of our website or services such as the Erlang C Calculator, Agenses Insights, Agenses Forecasting and Agenses Scheduling (collectively, “Services”) and software that we include as part of the Services, including any applications, Content Files, scripts, instruction sets, and any related documentation (collectively “Software”). By using the Services or Software, you agree to these terms. If you have entered into another agreement with us concerning specific Services or Software, then the terms of that agreement controls where it conflicts with these terms.