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$10mo

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  • Erlang C Calculator
  • Bronze Agenses Community
$25mo

$10mo

Toolkit

  • Service Level Calculations
  • Occupancy Rate calculations
  • Agent based calculations
  • Average answer time based calculations
  • Silver Agenses Community
Can I upgrade from one package to another?

Yes you can. Please contact us by mail at support@agenses.com and we will be happy to help you. Please be advised that Agenses Insights is our main product; the Calculator and Toolkit are easy ways to get to know Agenses and our products.

Can I pay yearly?

It is possible to pay yearly. Please contact support@agenses.com to set this up for you. Together with you we will determine how many agents you  think will be working in your contact center. At the end of each year we will give you either a refund if we charged you for too many agents or bill you if we charged for too few agents.

Can I cancel anytime?

You can cancel anytime. The month your cancellation was received in will be the last month you are billed for.

Do you refund the money?

There is a trial period for each of our products. If you are unhappy about your trial we will give you a full refund. If you pay monthly there is no refund. If you pay yearly please contact support@agenses.com to see what we can do for you.

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