Let's improve customer contact

With easy to use tools
Free 30 Days Trial

Call me!Do you prefer talking with a person? We will call you as soon as possible!Let us call you

Performance for small contact centers

Paul Prijs founded Agenses in 2015 with a revolutionary vision: To deliver performance improving tools to small in-house contact centers. By providing on-line tools that are easy to use by even novice contact center managers Agenses helps achieve performance improvements to those contact centers that previously had to use outdated tools like Microsoft Excel.

Today, we welcome more than a hundred new registered users each month. We are proud to do so without expensive consulting or setup fees. Anyone can now try our services and gain a performance boost in a matter of weeks.

Learn more

Our history

2013

Start of Agenses

The Agenses.com domain name was registered

2014

Erlang C Calculator

The free to use Agenses Erlang C Calculator was introduced

2015

100.000 Calculations

More than 100.000 calculations were done with the Erlang C Calculator

2016

Introduction Agenses Insights

The first version of Agenses Insights was developed

2016

500.000 Calculations

More than half a million calculations have been performed using Agenses services

2017

#11 University Incubator

Agenses was selected to take part in the #11 worldwide University Incubator program

Small Contact Centers

Agenses services are aimed at small contact centers and work best up to 25 seats. (Our services can handle a maximum of 50 seats.)

In-house operations

Our products perform best for in-house operating contact centers.

In-bound traffic only

By providing services for in-bound traffic only we can advance your performance the most

Novice Contact Center Manager

Our services are designed so even a novice contact center manager can use it without prior knowledge

Quantitative & Qualitative Data

We use both data from your phone-system as well as data concerning the quality of the conversations to improve performance

No consultancy needed

All of our products work 'out-of-the-box'. There are no compulsory consulting fees

Create Your Account Now!

Get 30 days trial. No credit card required.

Sign Up Now!