Start forecasting call load and by doing so create a more stable service level and user experience. Agenses Forecast helps you safe costs by scheduling less agents when possible.
After registration you will automatically be logged into Agenses Forecast and you can start immediately. We have added some example templates for your convenience.
Agenses Forecast has a free trial period of two weeks. After that period a fee of $99 a month ($1188 a year) is asked.
Agenses Forecast allows you to easily do staffing calculations which cover all quarters of an entire day.
It can use your phone system's CDR-reports to automatically create Call Profiles and Forecasts needed agents.